Privacy Policy

Overview

3rd Studio (“we,” “us,” or “our”) is a web design and development studio based in Portland, Oregon. This Privacy Policy explains how we collect, use, and protect information when you visit our website at 3rdstudio.com, submit an inquiry, or use our client services.

We don’t sell your data, we don’t monetize your information, and we keep what we collect to what’s actually needed to run a professional services business.

Information We Collect

Information You Provide Directly

Contact and inquiry forms. When you reach out through our website, we collect your name, email address, and any details you include in your message. We use this information solely to respond to your inquiry and, if we work together, to manage our business relationship.

Newsletter sign-ups. If you opt into our email list, we collect your name and email address to send you updates, articles, and occasional announcements from 3rd Studio. We use MailerLite to manage our newsletter. You can unsubscribe at any time using the link in any email we send. MailerLite processes subscriber data in accordance with MailerLite’s Privacy Policy.

Client portal and project communications. If you’re an active client, we may collect additional information relevant to your project — such as business details, technical credentials, or billing contact information — through our client portal or direct communications. This information is used exclusively to deliver and support your project.

Information Collected Automatically

Analytics data. Our website uses Google Analytics 4 (GA4) to understand how visitors interact with our site — things like which pages are visited, how long people spend on them, and how they found us. GA4 collects data such as your approximate geographic location, browser type, device type, and pages viewed. This data is aggregated and used to improve our website and understand our audience. It is not used to identify you personally. Google processes GA4 data in accordance with Google’s Privacy Policy.

Cookies and similar technologies. Our website uses cookies — small text files stored in your browser — to support basic site functionality and analytics. A cookie consent management tool is forthcoming; once in place, you will be able to review and adjust your cookie preferences. In the meantime, you can control cookies through your browser settings, though disabling them may affect some site functionality.

Cookie Preferences. We use cookies to support essential site functionality, analyze traffic, and measure marketing effectiveness. Cookies are organized into three categories:

• Essential — Required for the website to function properly. These cannot be disabled.
• Analytics — Help us understand how visitors use the site by collecting anonymous usage data through Google Analytics 4.
• Marketing — Used to measure advertising campaign performance.

All non-essential cookies are active by default. You can opt out at any time by clicking “Cookie Preferences” in the site footer. When you opt out, the relevant cookies are automatically removed from your browser.

How We Use Your Information

We use the information we collect to:

• Respond to inquiries and communicate with prospective clients
• Deliver web design, development, and related services to active clients
• Send our email newsletter to subscribers who have opted in
• Understand how our website is used and improve it over time
• Meet legal, contractual, or professional obligations

We do not use your information for automated decision-making, profiling, or targeted advertising.

How We Share Your Information

We do not sell, rent, or trade your personal information. We may share limited information with trusted third-party service providers who help us operate our business — including MailerLite for email newsletter delivery, Google for website analytics, and our hosting and project management providers. These providers are contractually required to protect your information and use it only for the services they provide to us.

We may disclose information if required by law or to protect the rights, property, or safety of 3rd Studio, our clients, or others.

Data Retention

We retain contact and inquiry information for as long as is reasonably necessary to manage our business relationships and fulfill any legal obligations. Newsletter subscriber data is retained until you unsubscribe. Client project data is retained for a period following project completion to support warranty, maintenance, and reference needs, after which it is securely deleted or anonymized.

Your Privacy Rights

We recognize and honor the Global Privacy Control (GPC) signal. If your browser sends a GPC signal, we automatically opt you out of analytics and marketing cookies on your first visit. You can learn more about GPC at globalprivacycontrol.org.

Oregon Residents

If you are an Oregon resident, you have rights under the Oregon Consumer Privacy Act (OCPA), including the right to know what personal data we hold about you, to request access or correction of that data, and to request deletion. To exercise these rights, contact us using the information below. We will respond to verifiable requests within 45 days.

Other U.S. Residents

Several other U.S. states have enacted consumer privacy laws with similar rights. Regardless of where you are located, you may contact us at any time to ask about the information we hold about you or to request its deletion.

International Visitors

Our website is operated from the United States and is primarily intended for U.S. audiences. If you are visiting from outside the United States, please be aware that information you provide will be transferred to and processed in the U.S. By using our site, you acknowledge this.

Security

We take reasonable technical and organizational measures to protect the information we hold. Our website is hosted on a managed WordPress hosting platform with security monitoring, SSL encryption, and regular updates. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security, but we take this responsibility seriously.

Third-Party Links

Our website may link to other websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies before providing any personal information.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date at the top of this page. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy or want to make a privacy-related request, please contact us:

3rd Studio Portland, Oregon info@3rdstudio.com 503-388-9233